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Frequently Asked Questions
Our office is open from 7am to 10pm daily. Boat rentals are available 24/7 with advance booking.
For smaller boats under 15HP, no license is required. For larger vessels, either a valid boating license or our skipper service is required.
Cancellations made 48 hours or more before the rental period receive a full refund. Within 48 hours, a 50% fee applies unless due to weather conditions.
Yes, pets are welcome on most of our boats with prior notice. We provide pet life jackets for safety.
Yes, all renters must complete registration and verification for security and insurance purposes.
Typically within 24 hours. You'll receive an email confirmation once your account is activated.
A valid government-issued ID is required. For certain boats, a boating license may also be needed.
Absolutely. We use bank-level encryption and never share your data with third parties without consent.